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Get Help. Here. Now.

1. Get in Touch

To schedule your appointment: 

  • Call us at 250-766-0125

  • Text us at 778-581-6717

  • Send us a message

You will be welcomed by our staff and we will do everything we can to help with your situation.

2. Get Registered

Registration is easy. We just need some basic information. Click the button below to fillout on-line or you can download our Client Form. Complete this form and bring it to your appointment; or we can help you complete the form when we meet .

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3. Get Your Food

We offer a variety of grocery items every week, depending on the quantity of perishable donations available. The amount of food you receive is based on the size of your household, and you will be able to select many of your food choices.

Requested Client Information


Individuals and families in need of food assistance may apply for support. We request the following documentation to support your application:

  • Proof of Lake Country residence - Driver’s License, Utility Bills, Rent receipts with Lake Country address.

  • Identify source of income for all adults - Disability, Student Loans, Pay Stubs, Pension Income - You do not need to provide your income dollar amounts, just check off your income source(s) on the Application Form.

  • I.D. for all adults over 18 years - Driver's License, BC Care Card, Student ID, or Status Card.

  • I.D. for all minors under 18 years – Birth Certificate or BC Care Card.



Full hampers are distributed once a month and clients are provided with a scheduled pickup day and time. It is the client's responsibility to know the correct date and time to pick up their hamper each month. If you are unable to pick up your hamper on your scheduled day, please call and reschedule. We may be able to make arrangements to have your hamper delivered. 

A hamper includes fresh and nonperishable items such as milk, eggs, bread, fruit, vegetables, yogurt, pasta, and soup. The items in your food hamper vary as they have been donated and/or purchased by the Food Bank. We do our best to follow Canada’s Food Guide to provide clients with a healthy food hamper.

If you have specific dietary needs or if you require other items such as diapers, baby formula or pet food, please tell your Client Services worker and we will do our best to accommodate your needs.

Receiving Hampers

Each month, LCFB provides hundreds of hampers to our clients in the community. Each family or individual receives a pre-packed hamper and may select other food items they require from a preset list of available items in stock. Fresh fruit, vegetables, dairy and frozen food items will be prepared for your hamper while you wait.


Hampers are to be picked up at our facility in Lake Country on your scheduled date during your assigned morning or afternoon time slot. Delivery can be arranged on a case-by- case basis after a discussion with a Client Service Worker. 

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